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Pedestal Source: Hand Crafted Pedestals
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Shipping Policy

Product Production


Your deadline is our first priority. Pedestal Source can produce a custom pedestal or cube table in as little as 24 hours. If you are under a tight deadline, please call in your order at 800-333-9953. Please note that all orders that require production to be completed in 48 hours or less will be charged a rush fee of 15%. Standard production time for pedestals and cube tables is 2-3 weeks.

Order Fulfillment


When your order is received, an order confirmation email will be sent to the email address you provided. Please review this information and be sure to get in touch with PedestalSource.com as soon as possible if anything in your order appears to be incorrect. Please note that for custom pedestal orders, PedestalSource.com requires an email confirmation from the customer in order to start production.

PedestalSource.com currently ships to the United States (including Alaska and Hawaii) and most U.S. Territories. Domestic orders are typically sent via Federal Express (FedEx). When pedestals are considered "oversized" or are ordered in large quantities, PedestalSource.com may opt to ship the products via a trucking company in order to reduce shipping costs.

Shipping


All FedEx Ground orders will ship within 1 business day after the product(s) have been produced. Depending on your distance from our headquarters in Fort Collins, CO, you will receive your FedEx Ground order within 1-7 business days after it ships.

All FedEx Overnight orders (First Overnight, Priority Overnight, Standard Overnight) consisting of three (3) or fewer pedestals/cube tables received by 10:00 a.m. MST (Monday-Thursday) will be processed and shipped the same business day. Expedited orders received after 12:00 p.m. MST will be processed the following business day.

When your product is shipped, a shipping confirmation email will be sent to the email address you provided. Included in that email will be a FedEx tracking number. If you do not receive your FedEx notification, please check your spam folder.

* Note: FedEx does not deliver to "P.O. Boxes."
* Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted by FedEx.
* FedEx requires a signature upon delivery for shipments over $400.
* FedEx will not provide service guarantee adjustments for late deliveries due to inclement weather.

FedEx Delivery Options


FedEx Overnight


FedEx First Overnight®


Guaranteed* overnight delivery by 8:30 a.m. to available zip codes.

FedEx Priority Overnight®


Guaranteed* overnight delivery by 10:30 a.m. to most destinations.

FedEx Standard Overnight®


Guaranteed* overnight delivery by 3:00 p.m. to most destinations.

PLEASE NOTE: To ship same day, orders of three (3) or fewer pedestals must be received no later than 10:00 a.m. MST (Monday - Thursday). All orders entered after 10:00 a.m. MST will ship the following business day.

FedEx 2Day®


Guaranteed* delivery to most destinations in 2 business days by 4:30 pm.

PLEASE NOTE: To ship same day, orders of three (3) or fewer pedestals must be received no later than 10:00 a.m. MST (Monday - Thursday). All orders entered after 10:00 a.m. MST will ship the following business day.

FedEx Express Saver®


Guaranteed* delivery to most destinations within 3 business days by 4:30 p.m.

PLEASE NOTE: To ship same day, orders of three (3) or fewer pedestals must be received no later than 10:00 a.m. MST (Monday - Thursday). All orders entered after 10:00 a.m. MST will ship the following business day.

FedEx Ground® & FedEx Home Delivery®


Delivery to most locations within 1-7 business days. Delivery day based on distance and destination.

PLEASE NOTE: To ship same day, orders of three (3) or fewer pedestals must be received no later than 10:00 a.m. MST (Monday - Thursday). All orders entered after 10:00 a.m. MST will ship the following business day.

* Intra-Alaska shipments are not guaranteed.